We are fully commited to ensuring your privacy is protected at all time. We would only ever ask you to provide certain information if we are dealing with an order that you have placed or a question you have asked and that information would only be used in accordance with GDPR rules.

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Information that we may ask

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Name 

Contact information including address and postcode

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What we use this information for

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To fulfill orders placed via our website and for our own records in accordance with HMRC. Under the new GDPR rules everybody has the right to be forgotten but please be aware that your details will remain on record if an order has been placed previously with us due to HMRC regulation that require us to keep records for tax purposes for at least 6 years.

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We will never disclose this information to any other parties apart from those involved for delivery purposes ie Royal Mail.

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Security

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When you place an order via our website, payment is made through either Paypal or Worldpay, both of which have there own privacy policies in place. We do not collect or ever see your card details when you place your order and payments can only be made through Paypal or worldpay.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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